Effective communication skills

Talk is something you do every day. And your life is literally shaped by it. No matter why you engage in face-to-face talk, though, there is no way to insulate yourself from the dangers of miscommunication. Your ability to use the art of talk to effectively convey who you are and to build solid relationships not only influences the success of your friendships, romantic life, and everyday encounters, but also how you experience your workplace. Studies show that using conversational skills properly in that arena makes you more productive, happier, and less stressed. But the truth is that most of us don't understand nearly as well as we could how conversation really works, whether in the office or out of it, with both parties often having entirely different perceptions of what the words and gestures passing back and forth are meant to convey. Even more important, most of us aren't as successful as we could be in making those conversations work better for us. Even when we're more skilled at it than the average person, we often give up the opportunity to be even better, leaving a lot of potential success and happiness on the table. Effective Communication Skills is your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness In 24 mind-opening lectures, Professor Dalton Kehoe of CanadaÍs York University brings more than four decades of experience as an award-winning teacher, author, and successful business consultant to this exploration of whatÍs really going in any conversation you take part in. Effective verbal communication is never as simple as you may think. Indeed, when you consider the complexities of conversation, it is a wonder that things ever work out as well as they do. But with the knowledge, strategies, and skills offered by Effective Communication Skills, that hard-to-find effectiveness will be only a conversation away.